Privacy policy

Lady Sabbath Privacy Policy

Lady Sabbath manages this store and website, including data, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store uses the Shopify platform to provide these Services securely.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In case of conflict between our Terms of Service and this Privacy Policy, this Policy will prevail regarding the protection of your personal data.

We recommend reading this Policy carefully. By using our Services, you acknowledge and agree to how your personal information is collected, used, and protected in accordance with Spanish and European law (GDPR).

1. Personal Information We Collect

“Personal information” refers to any data that can directly or indirectly identify you. This does not include anonymous or de-identified information.

We may collect the following categories of information, depending on how you interact with us:

  • Contact information: name, shipping and billing address, phone, email.

  • Payment information: card data, financial accounts, and transactions.

  • Account information: username, password, security questions, and preferences.

  • Purchase and activity information: items viewed, added to cart, completed orders, returns or exchanges.

  • Communications: messages or complaints sent to our customer service.

  • Device and browsing information: IP address, device type, browser, and other technical information.

  • Usage information: how you interact with the Services, including pages visited, time spent, and preferences.

2. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you: when creating an account, placing orders, contacting us, or providing information in any other way.

  • Automatically: via cookies, tags, and similar technologies when browsing the web or using our Services.

  • From service providers: when third parties manage payments, logistics, marketing, or technology on our behalf.

  • From authorized third parties or partners, always in compliance with data protection laws.

3. Purposes of Processing

We use your personal information to:

  • Provision and improvement of Services: process orders and payments, manage your account, organize shipments, facilitate returns, and offer personalized recommendations.

  • Marketing and communication: send offers, promotions, or personalized advertising via email, SMS, or within the Services, only if you have given consent.

  • Security and fraud prevention: protect your data and the Services from unauthorized access, fraud, or illegal activity.

  • Customer service: respond to inquiries, manage issues, and maintain the business relationship.

  • Legal compliance: fulfill legal obligations, respond to authorities, investigations, or legal proceedings.

4. Disclosure of Personal Information

We may share your personal information in the following cases:

  • With Shopify and other providers managing payments, shipping, data analytics, cloud storage, or technology services.

  • With commercial and marketing partners to display personalized advertising.

  • With affiliates and companies within the same corporate group.

  • In case of business transactions (mergers, acquisitions, insolvencies) or to protect our rights and those of users.

  • When expressly authorized by you.

All disclosures comply with Spanish and European law (GDPR).

5. Relationship with Shopify

The store is hosted on Shopify, which may collect and process personal information about your use of the Services. For more information on how Shopify handles data and your rights, see their Privacy Policy.

6. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy policies or security of those sites. It is recommended to review each platform’s policies before providing any information.

7. Minor Data

Our Services are not intended for children under 16 years old. We do not knowingly collect information from minors. If a minor has provided personal data, you may request its deletion by writing to infoladysabbath@gmail.com.

8. Data Security and Retention

We take technical and organizational measures to protect your data. However, no method is 100% secure.

We retain personal data only as long as necessary to provide our Services, fulfill legal obligations, and resolve potential issues or claims.

9. User Rights

Under applicable law (GDPR and Spanish Data Protection Law), you have the right to:

  • Access: know what data we hold about you.

  • Rectification: correct inaccurate or incomplete data.

  • Deletion: request the removal of your data.

  • Portability: receive your data in electronic format and transfer it to another controller.

  • Objection and restriction: object or restrict processing in certain cases.

  • Withdrawal of consent: when processing is based on your consent.

You can exercise your rights by sending an email to infoladysabbath@gmail.com or by postal mail to Gran de Sant Andreu 379, 2-4, 08030 Barcelona, Spain.

If you are not satisfied with our response, you may file a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es.

10. International Transfers

We may transfer data outside the European Economic Area (EEA) only using recognized legal mechanisms, such as EU standard contractual clauses, ensuring an adequate level of protection.

11. Changes to the Policy

We will update this Privacy Policy as necessary. The updated version will be posted on our website, and changes will be notified in accordance with applicable law.

12. Contact

For any questions or requests regarding data privacy, contact us at:

  • Email: infoladysabbath@gmail.com

  • Postal address: Gran de Sant Andreu 379, 2-4, 08030 Barcelona, Spain

  • Data controller: Lady Sabbath

Last update: March 3, 2026